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Effective Date: 28 July 2025
XO Gifts (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (xogifts.co.nz), purchase our products, or interact with us online or offline.
We may collect the following information:
Personal details such as your name, email address, phone number, and delivery address when you place an order or make an enquiry.
Payment details processed securely through our payment partners (e.g., Shopify Payments, Afterpay, Stripe).
Business information (e.g., company name and role) if you enquire about corporate gifting.
Marketing preferences if you subscribe to our newsletter or promotional offers.
Website usage data through cookies, analytics, and other tracking technologies.
We use your information to:
Process and deliver orders.
Respond to enquiries, including corporate gifting requests.
Improve our website, services, and customer experience.
Send updates, promotions, and newsletters (only if you’ve opted in).
Comply with legal obligations.
When using Afterpay or other payment gateways, your information will also be handled in accordance with the privacy policies of those providers. We do not store your full payment card details.
We do not sell your personal information. We may share data with:
Trusted service providers (e.g., courier companies) for order delivery.
Payment processors to complete transactions.
Legal authorities if required by law.
Our website uses cookies and analytics to enhance your browsing experience. You can manage cookie preferences through your browser settings.
You have the right to:
Access and correct your personal information.
Request deletion of your data where applicable.
Opt out of marketing communications at any time.
We take reasonable steps to protect your data from loss, misuse, and unauthorised access, using secure servers and encrypted transactions.
We retain your data only as long as necessary for the purposes outlined above or as required by law.
If you have questions about this Privacy Policy or wish to access or correct your information, contact us at:
Email: sales@xogifts.co.nz
Address: 5 Stark Drive, Wigram, Christchurch
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date.
